Join Our Team

Job Description

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role

We are looking for a Sales Advisor to join our Bury St Edmunds team due to expansion. As a Sales Advisor you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.

Key responsibilities

As a sales advisor your key role is to provide support to our showroom team, as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities

• Answering incoming sales calls
• Making outbound calls to our customer database
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
• Maintaining a clean and tidy showroom
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival

Skills required

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience
• Must have experience in using a CRM
• Familiar with Microsoft office

What we offer:

• A great place to work with a friendly and welcoming team
• Competitive salary
• Bonus structure
• Optional pension scheme
• Additional leave through years of service
• Sick pay after completion of probationary period
• Company events
• Employee discount
• Employee assistance programme
• Free on-site parking
• Purchase additional annual leave scheme
• Induction training
• Development opportunities

Working hours

Monday - Friday 09:00 - 17:00 (inc 30 min unpaid lunchbreak)

Saturday - 09:30 - 17:00 (inc 30 min unpaid lunchbreak)

Sunday - Closed

Days off will be Sunday and one day in the week.

£23,000-£25,000 base salary plus bonus earnings

Job Type: Full-time

Pay: £23,500.00-£31,200.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Employee discount
• On-site parking

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Job Description...

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role…

Due to a brand new and exciting opening in Harrogate, we are looking for a Showroom Sales Advisor to join our Harrogate team. You must be a friendly and confident communicator who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to customer’s requirements.

Key responsibilities...

As a Sales Advisor your key role is to provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform. As a Sales Advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities...

• Answering incoming sales calls
• Supporting the Sales Manager
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched

Skills…

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on - this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Experience in using a CRM system (desirable)
• Familiar with Microsoft Word and Excel
• Full and clean UK driver’s licence

What we offer:

• A great place to work with a friendly and welcoming team.
• Competitive salary.
• Bonus structure.
• Optional pension scheme.
• Additional leave through years of service.
• Sick pay after completion of probationary period.
• Company events.
• Employee discount.
• Employee assistance programme.
• Purchase additional annual leave scheme.
• Induction training.
• Development opportunities.

Working Hours

Our Harrogate showroom opening hours are:

Monday - Friday 09:00 - 17:00 (inc 30 min unpaid lunchbreak)

Saturday - 09:30 - 17:00 (inc 30 min unpaid lunchbreak)

Sunday – 10:30 – 16:00 (inc 30 min unpaid lunchbreak)

You will work 5 days a week, with 2 days off on a rota basis to include some weekend days.

Salary is £23,000-£25,000 plus bonus earnings

Job Type: Full-time

Pay: £23,500.00-£31,200.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking

Work Location: In person

Job Description...

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role…

We are looking for a polite and approachable individual to join our showroom team due to expansion. As a part time sales advisor, you will be responsible for greeting customers at our showroom, directing them to the appropriate products and passing their requirements onto the sales team. The role requires excellent verbal and written communication skills to ensure all information that is passed on is accurate. If you have worked within hospitality or retail sales, or as a receptionist, this may be the ideal role for you.

No previous tile industry or interiors experience is necessary, only a bonus.

Showroom Duties

Greeting customers and providing refreshments

Directing customers to appropriate showroom areas

Ensuring showroom spaces are clean, tidy and presentable

Restocking coffee station

Assisting with customer samples

Record daily footfall

Sales Duties

Supporting Sales team with:

• Incoming calls
• Gathering leads from showroom visitors and incoming phone enquiries, and passing to sales team
• Taking payments and sending out order confirmation
• Creating quotes

Answering customer queries on product prices and availability

Update CRM with customer information

Contacting customers who have received samples

Encouraging showroom visitors to leave a review online

What we offer:

• A great place to work with a friendly and welcoming team.
• Competitive salary.
• Optional pension scheme.
• Company events.
• Employee discount.
• Employee assistance programme.
• Induction training.
• Development opportunities.

Working Hours

Saturday - 09:30 - 17:00 (inc 30 min unpaid lunchbreak)

Sunday – 10:30 – 16:00 (inc 30 min unpaid lunchbreak)

This is a weekend position, you will work Saturday and Sunday every week.

Salary is £23,000-£25,000 (pro rated based on part time hours).

Job Type: Part-time

Work Location: In person

Job Type: Part-time

Pay: £23,000.00-£25,000.00 per year

Benefits:

• Company pension
• Employee discount

Schedule:

• Every weekend

Ability to commute/relocate:

• Harrogate: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Driving Licence (preferred)

Location:

• Harrogate (preferred)

Work Location: In person

Job Description...

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role…

We are looking for a polite and approachable individual to join our showroom team due to expansion. As a part time sales advisor, you will be responsible for greeting customers at our showroom, directing them to the appropriate products and passing their requirements onto the sales team. The role requires excellent verbal and written communication skills to ensure all information that is passed on is accurate. If you have worked within hospitality or retail sales, or as a receptionist, this may be the ideal role for you.

No previous tile industry or interiors experience is necessary, only a bonus.

Showroom Duties

Greeting customers and providing refreshments

Directing customers to appropriate showroom areas

Ensuring showroom spaces are clean, tidy and presentable

Restocking coffee station

Assisting with customer samples

Record daily footfall

Sales Duties

Supporting Sales team with:

• Incoming calls
• Gathering leads from showroom visitors and incoming phone enquiries, and passing to sales team
• Taking payments and sending out order confirmation
• Creating quotes

Answering customer queries on product prices and availability

Update CRM with customer information

Contacting customers who have received samples

Encouraging showroom visitors to leave a review online

What we offer:

• A great place to work with a friendly and welcoming team.
• Competitive salary.
• Optional pension scheme.
• Company events.
• Employee discount.
• Employee assistance programme.
• Induction training.
• Development opportunities.

Working Hours

Saturday - 09:30 - 17:00 (inc 30 min unpaid lunchbreak)

Sunday – 10:30 – 16:00 (inc 30 min unpaid lunchbreak)

This is a weekend position, you will work Saturday and Sunday every week.

Salary is £23,000-£25,000 (pro rated based on part time hours).

Job Type: Part-time

Work Location: In person

Job Type: Part-time

Pay: £23,000.00-£25,000.00 per year

Benefits:

• Company pension
• Employee discount

Schedule:

• Every weekend

Ability to commute/relocate:

• Hemel Hempstead: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Driving Licence (required)

Location:

• Hemel Hempstead (preferred)

Work Location: In person

Job Description...

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role…

We are looking for a Sales Advisor to join our team at our showroom in Solihull as a Sales Advisor, you must be a friendly and confident communicator who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.

Key responsibilities...

As a Sales Advisor your key role is to provide support to our Showroom Manager, as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities...

• Answering incoming sales calls
• Making outbound calls to our customer database
• Supporting the Showroom Manager
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
• Maintaining a clean and tidy showroom
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival

Skills required…

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience
• Must have experience in using a CRM
• Familiar with Microsoft Word and Excel

What we offer...

• A great place to work with a friendly and welcoming team
• Competitive salary
• Bonus structure
• Employee assistance programme
• Additional leave through years of service
• Company events
• Company pension
• Employee discount
• Free parking

Hours...

Monday - Friday 09:00 - 17:00 (inc 30 min unpaid lunchbreak)

Saturday 09:00 - 16:30 (inc 30 min unpaid lunchbreak)

Days off will be Sunday and 1 day in the week

£23,500-£25,000 base salary plus bonus earnings

Job Type: Full-time

Pay: £23,500.00-£31,200.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking

Ability to commute/relocate:

• Solihull, West Midlands: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales: 2 years (preferred)
• Customer service: 2 years (preferred)

Work Location: In person

Job Description...

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role…

We are looking for a polite and approachable individual to join our showroom team due to expansion. As a part time sales advisor, you will be responsible for greeting customers at our showroom, directing them to the appropriate products and passing their requirements onto the sales team. The role requires excellent verbal and written communication skills to ensure all information that is passed on is accurate. If you have worked within hospitality or retail sales, or as a receptionist, this may be the ideal role for you.

No previous tile industry or interiors experience is necessary, only a bonus.

Showroom Duties

Greeting customers and providing refreshments

Directing customers to appropriate showroom areas

Ensuring showroom spaces are clean, tidy and presentable

Restocking coffee station

Assisting with customer samples

Record daily footfall

Sales Duties

Supporting Sales team with:

• Incoming calls
• Gathering leads from showroom visitors and incoming phone enquiries, and passing to sales team
• Taking payments and sending out order confirmation
• Creating quotes

Answering customer queries on product prices and availability

Update CRM with customer information

Contacting customers who have received samples

Encouraging showroom visitors to leave a review online

What we offer:

• A great place to work with a friendly and welcoming team.
• Competitive salary.
• Optional pension scheme.
• Company events.
• Employee discount.
• Employee assistance programme.
• Induction training.
• Development opportunities.

Working Hours

Saturday - 09:30 - 17:00 (inc 30 min unpaid lunchbreak)

Sunday – 10:30 – 16:00 (inc 30 min unpaid lunchbreak)

This is a weekend position, you will work Saturday and Sunday every week.

Salary is £23,000-£25,000 (pro rated based on part time hours).

Job Type: Part-time

Work Location: In person

Job Type: Part-time

Pay: £23,000.00-£25,000.00 per year

Benefits:

• Company pension
• Employee discount

Schedule:

• Every weekend

Ability to commute/relocate:

• Solihull: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Driving Licence (preferred)

Location:

• Solihull (preferred)

Work Location: In person

Job Description

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role

Situated in a grade 2 listed former foundry our Surrey showroom is an inspirational showcase of our collection. We are looking for a Sales Advisor to join our Surrey team due to expansion. As a Sales Advisor you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.

Key responsibilities

As a sales advisor your key role is to provide support to our showroom team as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities

• Answering incoming sales calls
• Making outbound calls to our customer database
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
• Maintaining a clean and tidy showroom
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival

Skills required

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience
• Must have experience in using a CRM
• Familiar with Microsoft office

What we offer:

• A great place to work with a friendly and welcoming team
• Competitive salary
• Bonus structure
• Optional pension
• Additional leave through years of service
• Sick pay after completion of probationary period
• Company events
• Employee discount
• Employee assistance programme
• Free on-site parking
• Purchase additional annual leave scheme
• Induction training
• Development opportunities

Pay

£23,000-£25,000 base salary plus bonus earnings

Working hours

You will work 5 days a week, between the hours of 9am - 5pm, with 2 days off. This will include weekend working.

Pay: £23,500.00-£31,200.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Employee discount
• On-site parking

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Job Type: Full-time

Pay: £23,000.00-£25,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Employee discount
• On-site parking

Experience:

• Sales: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person