Join Our Team

Job Description...

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role…

We are looking for a Customer Support Advisor to join our Leicestershire based, head office team. As part of our Customer Support team, you must be a friendly and confident communicator who thrives in a team role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers and teams’ requirements.

Key responsibilities...

Online Order Management

· Process online orders

· First point of contact for online customers

· Address and resolve any issues related to product availability, payment, shipping, and delivery.

· Ensure accuracy in order details and follow up on pending orders or customer requests.

· Providing after sales customer support

· Arrange deliveries with customers, discuss specific requirements

· Liaise with haulage companies

· Keep customers updated on the progress of their delivery as required

· Processing returns and refunds

· Ensuring customers receive a first-class experience with Quorn Stone - dealing with any issues that may occur quickly, efficiently and professionally.

Online Chat Management

· Engage with customers via Live Chat to answer product queries, resolve concerns and provide customer support assistance

· Provide timely responses ensuring a first-class customer experience

· Escalate complex queries where necessary to ensure customer satisfaction is maintained

Skills…

· Excellent communicator both on the phone and in email

· Strong customer focus

· Experience in a customer service role

· Problem solving skills

· Extremely well organised and able to prioritise tasks

· Enthusiastic and hands on - this is a busy, fast-paced company

· Self-motivated and proactive

· High degree of accuracy with data entry

· Experience of Business Central or similar CRM is an advantage - training provided.

· Familiar with Excel

· Good mathematics

· Full and clean UK driver’s licence

Hours...

Monday - Friday 09:00 - 17:00 (incl. 30 min unpaid lunchbreak)

What we offer

• A great place to work with a friendly and welcoming team
• Competitive salary package.
• Employee assistance program.
• Competitive holiday allowances with the option to buy holiday.
• Enhanced parental leave.
• Company pension.
• Healthcare cash plan provided by Simply Health.
• Employee and friends and family discount on Quorn Stone products.
• Employee wellbeing initiatives with Mental Health First Aiders available across the business.
• 2 volunteering days each year.
• On-site parking (location specific)

Salary - £24,000 - £26,000

Job Type: Full-time

Pay: £24,000.00-£26,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Loughborough: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative experience: 1 year (preferred)

Work Location: In person

This role is dynamic and requires a candidate who is passionate and experienced in Social Media Management. The successful candidate will be experienced in people management and confident to establish and grow the social media strategy for a rapidly growing business. The ideal candidate will be proficient in social media trends, analytics, and strategies. You will be responsible for leading a team to drive real results from social media activities.

Key Responsibilities

• Manage and own the social media strategy for Quorn Stone across all of our social channels.
• Generate results through social media activities, paid and organic, in alignment with business KPIs and targets.
• Manage paid advertising campaigns on social media platforms, including budgeting, targeting, and optimising ad performance.
• Collaborate with content team and Marketing Manager to develop, plan, and manage a content calendar across social platforms (Instagram, Facebook, LinkedIn, Twitter, Pinterest, etc.)
• Management of Social Executive and Marketing Assistant
• Engage with customers, followers, and influencers on social media platforms, responding to comments, messages, and reviews to foster strong relationships and improve brand loyalty.
• Monitor, analyse, and report on the performance of social media campaigns and content. Use insights to optimise and refine social strategies.
• Stay up-to-date with the latest social media trends, tools, and technologies, as well as industry news and competitive brands, to keep Quorn Stone’s social media presence relevant and fresh.

Required Skillset

• Minimum 5 years experience in social media management.
• Minimum 2 years people management experience.
• Experience in analysing social media metrics and creating data-driven strategies.
• Excellent verbal and written skills.
• Creative thinker with a keen eye for visual aesthetics.
• Organised and ability to manage multiple projects and deadlines
• Experience with influencer management is desirable.
• Experience in interiors desirable.

What we offer:

• A vibrant work environment with a supportive team culture.
• Competitive salary package.
• Employee assistance program.
• Competitive holiday allowances with the option to buy holiday.
• Enhanced parental leave.
• Company pension.
• Healthcare cash plan provided by Simply Health.
• Employee discount on Quorn Stone products.
• Company-sponsored events.
• Regular recognition and social activities.
• Employee wellbeing initiatives with Mental Health First Aiders available across the business.
• 2 volunteering days each year.
• On-site parking (location specific)

Hours: Monday – Friday, 8am-4pm from our state-of-the-art Head Office in Loughborough. This role will demand out of hours monitoring of our social accounts.

Salary banding - £33,000-£38,000

Job Type: Full-time

Pay: £33,000.00-£38,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• On-site parking
• Private medical insurance
• Store discount

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Loughborough, Leicestershire: reliably commute or plan to relocate before starting work (required)

Experience:

• Social media management: 5 years (required)

Work Location: In person

EXCITING OPPORTUNITY TO JOIN OUR ESTABLISHED SAMPLES TEAM

Excellent opportunities for development and progression with the business!

We are a leading retailer and importer of luxury natural stone and porcelain flooring, and are currently expanding our operation. We are looking for a Samples Operative to join our existing team in the Melton area. This team selects, cuts and distributes samples of our products to our customers nationwide!

The job role will include the following duties -

- Package and label tile sample packs ready for despatch

- Sample cutting (full training and PPE provided)

- Processing of orders through our website & courier IT systems

- Quality control the inventory of samples and outbound packaging

- Sample selection – ensuring our premium product is presented correctly

- Stock Management – including stock takes and organisation

- Clear communication with the internal sales & marketing teams over stock and requests

- General housekeeping as required

Key Skills/Person Specification –

· Strong team player – must enjoy working independently and as part of a small team

· Detail focused – attention to detail is key to maintain the high quality of samples and packaging we demand

· CANDO attitude

· Customer focused – driven to provide great customer service

· Conscientious – takes ownership of allocated tasks

· Physically fit – must be comfortable lifting heavy/moderate weight

· Good communicator - able to liaise well with other internal teams

· Basic IT skills – office and email

· Able to commute to our location

· Full driving licence (preferred but not essential)

No experience necessary as full training will be given for the right candidate.

Full time role - Monday – Friday 8am – 4:30pm (30 min unpaid lunch)

IMMEDIATE START AVAILABLE FOR THE RIGHT CANDIDATE

Job Type: Full-time

Pay: £24,000.00-£25,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person

Job Description

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role

We are looking for a Sales Advisor to join our Bury St Edmunds team due to expansion. As a Sales Advisor you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.

Key responsibilities

As a sales advisor your key role is to provide support to our showroom team, as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities

• Answering incoming sales calls
• Making outbound calls to our customer database
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
• Maintaining a clean and tidy showroom
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival

Skills required

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience
• Must have experience in using a CRM
• Familiar with Microsoft office

What we offer:

• A great place to work with a friendly and welcoming team
• Competitive salary
• Bonus structure
• Optional pension scheme
• Additional leave through years of service
• Sick pay after completion of probationary period
• Company events
• Employee discount
• Employee assistance programme
• Free on-site parking
• Purchase additional annual leave scheme
• Induction training
• Development opportunities

Working hours

Monday - Friday 09:00 - 17:00 (inc 30 min unpaid lunchbreak)

Saturday - 09:30 - 17:00 (inc 30 min unpaid lunchbreak)

Sunday - Closed

Days off will be Sunday and one day in the week.

£23,000-£25,000 base salary plus bonus earnings

Job Type: Full-time

Pay: £23,500.00-£31,200.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Employee discount
• On-site parking

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Job Description...

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role…

Due to a brand new and exciting opening in Harrogate, we are looking for a Showroom Sales Advisor to join our Harrogate team. You must be a friendly and confident communicator who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to customer’s requirements.

Key responsibilities...

As a Sales Advisor your key role is to provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform. As a Sales Advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities...

• Answering incoming sales calls
• Supporting the Sales Manager
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched

Skills…

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on - this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Experience in using a CRM system (desirable)
• Familiar with Microsoft Word and Excel
• Full and clean UK driver’s licence

What we offer:

• A great place to work with a friendly and welcoming team.
• Competitive salary.
• Bonus structure.
• Optional pension scheme.
• Additional leave through years of service.
• Sick pay after completion of probationary period.
• Company events.
• Employee discount.
• Employee assistance programme.
• Purchase additional annual leave scheme.
• Induction training.
• Development opportunities.

Working Hours

Our Harrogate showroom opening hours are:

Monday - Friday 09:00 - 17:00 (inc 30 min unpaid lunchbreak)

Saturday - 09:30 - 17:00 (inc 30 min unpaid lunchbreak)

Sunday – 10:30 – 16:00 (inc 30 min unpaid lunchbreak)

You will work 5 days a week, with 2 days off on a rota basis to include some weekend days.

Salary is £23,000-£25,000 plus bonus earnings

Job Type: Full-time

Pay: £23,500.00-£31,200.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking

Work Location: In person

Job Description

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role

Situated in a grade 2 listed former foundry our Surrey showroom is an inspirational showcase of our collection. We are looking for a Sales Advisor to join our Surrey team due to expansion. As a Sales Advisor you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.

Key responsibilities

As a sales advisor your key role is to provide support to our showroom team as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities

• Answering incoming sales calls
• Making outbound calls to our customer database
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
• Problem resolution
• Handle customer complaints
• Guide the sales team in closing sales
• Assist with new starter inductions and training

Skills required

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience
• Must have experience in using a CRM
• Familiar with Microsoft office

What we offer:

• A great place to work with a friendly and welcoming team
• Competitive salary
• Bonus structure
• Optional pension
• Additional leave through years of service
• Sick pay after completion of probationary period
• Company events
• Employee discount
• Employee assistance programme
• Free on-site parking
• Purchase additional annual leave scheme
• Induction training
• Development opportunities

Pay

Salary: £27,000 base salary, plus an additional £2,000 location-based allowance, bringing the total compensation to £29,000.

Working hours

Monday - Friday (9am - 5pm) with one day off during the week

Saturday - Day off

Sunday (10:30am - 4pm)

OTE Pay: £29,750 - £38,300 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Employee discount
• On-site parking

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Job Type: Full-time

Pay: From £29,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Employee discount
• On-site parking

Ability to commute/relocate:

• Redhill, RH1 3BN: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales: 2 years (required)
• Customer service: 2 years (preferred)

Work Location: In person

Job Description

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role

Situated in a grade 2 listed former foundry our Surrey showroom is an inspirational showcase of our collection. We are looking for a Sales Advisor to join our Surrey team due to expansion. As a Sales Advisor you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.

Key responsibilities

As a sales advisor your key role is to provide support to our showroom team as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities

• Answering incoming sales calls
• Making outbound calls to our customer database
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
• Maintaining a clean and tidy showroom
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival

Skills required

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience
• Must have experience in using a CRM
• Familiar with Microsoft office

What we offer:

• A great place to work with a friendly and welcoming team
• Competitive salary
• Bonus structure
• Optional pension
• Additional leave through years of service
• Sick pay after completion of probationary period
• Company events
• Employee discount
• Employee assistance programme
• Free on-site parking
• Purchase additional annual leave scheme
• Induction training
• Development opportunities

Pay

£23,000-£25,000 base salary plus bonus earnings

Working hours

You will work 5 days a week, between the hours of 9am - 5pm, with 2 days off. This will include weekend working.

Pay: £23,500.00-£31,200.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Employee discount
• On-site parking

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Job Type: Full-time

Pay: £23,000.00-£25,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Employee discount
• On-site parking

Experience:

• Sales: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person

Job Description

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role

We are looking for a Sales Advisor to join our Bury St Edmunds team due to expansion. As a Sales Advisor you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.

Key responsibilities

As a sales advisor your key role is to provide support to our showroom team, as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities

• Answering incoming sales calls
• Making outbound calls to our customer database
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
• Maintaining a clean and tidy showroom
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival

Skills required

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience
• Must have experience in using a CRM
• Familiar with Microsoft office

What we offer:

• A great place to work with a friendly and welcoming team
• Competitive salary package.
• Employee assistance program.
• Competitive holiday allowances with the option to buy holiday.
• Enhanced parental leave.
• Company pension.
• Healthcare cash plan provided by Simply Health.
• Employee and friends and family discount on Quorn Stone products.
• Employee wellbeing initiatives with Mental Health First Aiders available across the business.
• 2 volunteering days each year.
• On-site parking (location specific)

Working hours

37 hours per week, with 2 days off, this will include weekend working.

£24,000-£26,000 base salary plus bonus earnings

OTE Pay: £24,500.00-£32,200.00 per year

Job Type: Full-time

Pay: £24,000.00-£26,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Employee discount
• On-site parking

Ability to commute/relocate:

• Bury St. Edmunds: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Job Description...

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role…

We are looking for a polite and approachable individual to join our showroom team due to expansion. As a part time sales advisor, you will be responsible for greeting customers at our showroom, directing them to the appropriate products and passing their requirements onto the sales team. The role requires excellent verbal and written communication skills to ensure all information that is passed on is accurate. If you have worked within hospitality or retail sales, or as a receptionist, this may be the ideal role for you.

No previous tile industry or interiors experience is necessary, only a bonus.

Showroom Duties

Greeting customers and providing refreshments

Directing customers to appropriate showroom areas

Ensuring showroom spaces are clean, tidy and presentable

Restocking coffee station

Assisting with customer samples

Record daily footfall

Sales Duties

Supporting Sales team with:

• Incoming calls
• Gathering leads from showroom visitors and incoming phone enquiries, and passing to sales team
• Taking payments and sending out order confirmation
• Creating quotes

Answering customer queries on product prices and availability

Update CRM with customer information

Contacting customers who have received samples

Encouraging showroom visitors to leave a review online

What we offer:

• A great place to work with a friendly and welcoming team.
• Competitive salary.
• Optional pension scheme.
• Company events.
• Employee discount.
• Employee assistance programme.
• Induction training.
• Development opportunities.

Working Hours

Saturday - 09:30 - 17:00 (inc 30 min unpaid lunchbreak)

Sunday – 10:30 – 16:00

12.5 hours per week

This is a weekend position, you will work Saturday and Sunday every week.

Salary is £24,000 FTE (pro rated based on part time 12.5 hours, £ 8,108.11 per year)

Job Type: Part-time

Work Location: In person

Job Type: Part-time

Pay: £24,000.00 per year

Benefits:

• Company pension
• Employee discount

Schedule:

• Every weekend

Ability to commute/relocate:

• Hemel Hempstead: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Driving Licence (required)

Location:

• Hemel Hempstead (preferred)

Work Location: In person

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

Warehouse Operative

A vacancy has become available within our warehouse team based on the Mallard Business Park in Grantham. The role will entail preparing orders, unloading containers, and general warehouse activities. The role of a warehouse operative requires you to be on your feet and mobile at all times as well as carrying out repetitive tasks and heavy lifting.

Duties

· Preparing, packing and wrapping orders

· Unloading & storing deliveries

· Housekeeping

· Stock takes

. Fast growing company - good progression for the right candidate!

Skills

· Warehouse experience

· Forklift licence (Highly Beneficial)

· Hardworking with a can do attitude

. A team player – someone who is always happy to help, is not afraid to get their hands dirty

· Strong and fit

· Basic IT skills

Hours/Pay

Mon - Fri - 8am - 4:30pm

Job Type: Full-time

Pay: £23,000.00-£25,500.00 per year

Benefits:

• Company events
• Free parking

Application question(s):

• Are you comfortable with repetitive heavy lifting? 10 - 25kg?

Experience:

• Warehouse experience: 1 year (preferred)

Licence/Certification:

• Forklift Licence (preferred)

Work Location: In person

Job Description...

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role…

We are looking for a polite and approachable individual to join our showroom team due to expansion. As a part time sales advisor, you will be responsible for greeting customers at our showroom, directing them to the appropriate products and passing their requirements onto the sales team. The role requires excellent verbal and written communication skills to ensure all information that is passed on is accurate. If you have worked within hospitality or retail sales, or as a receptionist, this may be the ideal role for you.

No previous tile industry or interiors experience is necessary, only a bonus.

Showroom Duties

Greeting customers and providing refreshments

Directing customers to appropriate showroom areas

Ensuring showroom spaces are clean, tidy and presentable

Restocking coffee station

Assisting with customer samples

Record daily footfall

Sales Duties

Supporting Sales team with:

• Incoming calls
• Gathering leads from showroom visitors and incoming phone enquiries, and passing to sales team
• Taking payments and sending out order confirmation
• Creating quotes

Answering customer queries on product prices and availability

Update CRM with customer information

Contacting customers who have received samples

Encouraging showroom visitors to leave a review online

What we offer:

• A great place to work with a friendly and welcoming team.
• Competitive salary.
• Optional pension scheme.
• Company events.
• Employee discount.
• Employee assistance programme.
• Induction training.
• Development opportunities.

Working Hours

Saturday - 09:30 - 17:00 (inc 30 min unpaid lunchbreak)

Sunday – 10:30 – 16:00

12.5 hours per week

This is a weekend position, you will work Saturday and Sunday every week.

Salary is £24,000 FTE (pro rated based on part time 12.5 hours, £ 8,108.11 per year)

Job Type: Part-time

Work Location: In person

Job Type: Part-time

Pay: £24,000.00 per year

Benefits:

• Company pension
• Employee discount

Schedule:

• Every weekend

Ability to commute/relocate:

• Solihull: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Driving Licence (preferred)

Location:

• Solihull (preferred)

Work Location: In person